Trading Policies

By using the Print Decor website you agree to the following terms & conditions:

Print Decor Quality puts significant effort into making sure the website information and prices are accurate & correct, Print Decor reserves the right to alter any information or price at any time. When incorrect information is identified Print Decor will update it as soon as possible.

In the event that an order has been placed for a product that has an incorrect price or product description the customer will be offered a full refund or the customer can opt to pay the corrected price.

All stock levels shown on the Print Decor website are approximate only and Print Decor does not guarantee that all products will be available at the time of ordering. Please call 03 9576 1566 or e mail and we will endeavour to have or hold a product for you.

You must not use the Print Decor website in any way that is illegal under Australian law or in any way that may cause harm to Print Decor or it's users.

Print Decor reserves the right to block access to the website where inappropriate behavior has been detected.

You must not collect or redistribute the information or images available on the Print Decor website, either by data-mining or other methods.

Making Payments

Print Decor accepts the following payment methods:

  • Secure Online Credit Card (Via PayPal)
  • Note: Payment is through PayPal, but you don’t need a PayPal account. PayPal also takes credit card payments.

    If you want to pay by credit card, once you are directed to PayPal, click the Pay with a credit card or debit card option at the bottom of the screen.

Postage & Shipping

Our shipping policies are defined under SHIPPING on this web site.

 

Returns & Refunds

 Print Decor follows the laws of Consumer Affairs Victoria. You can view these laws on Consumer Affairs Victoria's web site. Click here >>>

Returns & Exchanges

 

 Print Decor follows the laws of Consumer Affairs Victoria. You can view these laws on Consumer Affairs Victoria's web site. Click here >>>

The following conditions apply to all returns:

 

  • A written agreement exists to have the option to return goods or you are entitled to return goods in accordance with Consumer Affairs Victoria.
  • The items must be returned to us in their original condition.
  • All tags and packaging must be in original condition (no torn boxes).
  • We ask that you send us a copy of your receipt with the item you purchased.
  • The customer bares the cost of the return shipping of the original and exchanged items.

Refunds

 Print Decor follows the laws of Consumer Affairs Victoria. You can view these laws on Consumer Affairs Victoria's web site. Click here >>>

Please choose carefully we do not normally give refunds if you simply change your mind or make a wrong selection.

You can choose between a refund, exchange or credit where goods are:

  • Faulty
  • Wrongly described
  • Different to sample shown to you
  • Don't do what they are supposed to do

Freight and handling charges on the returned items are non-refundable.

Customer Service

At Print Decor our customers are our top priority.

We know that prompt communication is the key to happy customers. As a minimum service level we will endeavor to do the following:

  • Email you within 5 business days if a product you have ordered is out of stock
  • Email you within 5 business days if a product that you ordered is on back order with our suppliers
  • Provide you with an estimated shipping date for any delayed orders
  • Answer your email enquiries within 5 business days.

You can contact us any time using our contact us page.

No part of this web page may be reproduced, stored in a retrieval system (with the exception of browser caching), or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without the express, written permission of Print Decor. 

Web site content has been produced by Print Decor employees for Print Decor's use only. If you would like to use any of our content please e-mail us for express approval of what you can and cannot use. Content authorized to be use will require a link back to the Print Decor web site, and clearly state that it was compiled by Print Decor.

Print Decor respects the intellectual property of others, and we ask our users to do the same.

If you believe that your work has been copied in a way that constitutes copyright infringement, or your intellectual property rights have been otherwise violated, please provide our Copyright Agent with the following information:

1. an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright or other intellectual property interest;

2.
a description of the copyrighted work or other intellectual property that you claim has been infringed;


3. a description of where the material that you claim is infringing is located on the site;

4.
your address, telephone number, and email address;


5.
a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright or intellectual property owner, its agent, or the law;


6.
a statement by you, made under penalty of perjury, that the above information in your Notice is accurate and that you are the copyright or intellectual property owner or authorized to act on the copyright or intellectual property owner's behalf.

(1) The full legal name and address of legal entity:

Print Decor
60 Glenferrie Road
Malvern, Victoria 3144
Australia

(2) All names under which the legal entity is doing business:

Print Decor

Decor, Mirrors, Prints, Frames.

(3) The name designated to receive notification of claimed infringement:

Print Decor

(4) The full address of the agent designated to receive notification of claimed infringement:

Print Decor
60 Glenferrie Road
Malvern, Victoria 3144
Australia

(5) The telephone number, and electronic mail address of the agent designated to receive notification of claimed infringement:

Phone: 03 9576 1566
Email: info@printdecor.com.au

 

Print Decor will always honour the standard for privacy protection of its clients and consumers, and takes this issue very seriously, as it is a matter of respect and a fundamental right of all persons involved. Print Decor will constantly meet with the standards and regulations of the amended Privacy Act 1988 as Print Decor is dedicated to protecting your personal information. Print Decor is committed to observing and meeting its obligations under the Act which regulates how the company should manage and use personal information collected.

 

What Personal Information does Print Decor website collect?

 

We only collect personal information which is necessary to provide you with the best service possible.

 

When you register with Print Decor, we ask for your name, email address and  post code. When you have registered with Print Decor and sign in to our member's area, you are no longer anonymous to us.

 

Print Decor automatically receives and records information on our server logs from your browser including your IP address, cookie information, and the page you requested.

 

Print Decor gathers the information for these main purposes.

 

  1. To better understand our target audience
  2. To oblige to your requests for certain products and services
  3. To make informed decisions on web site development & marketing
  4. To customize the advertising and content to meet your needs
  5. To contact you about special and new products

 

Information Sharing and Disclosure

 

Print Decor will not sell or rent your personally identifiable information to anyone or company.

 

Print Decor will only send personally identifiable information about you, when you have consented to share the information you supplied. The shared information is used to provide the product or service you are inquiring about.

 

We need to send the information to companies that work on behalf of Print Decor to provide the product or service to you. (Unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);

 

We respond to subpoenas, court orders or legal process; or

 

We find that your actions on our web sites violate the Print Decor Terms of Service - or any of our usage guidelines for specific products or services.

 

Your Ability to Edit and Delete Your Account Information and Preferences

 

Print Decor gives you the ability to edit your Print Decor Account Information and preferences at any time, including whether you want Print Decor to contact you about specials and new products. You may request deletion of your Print Decor account by visiting our Account Deletion page, verifying your password once more and confirming your choice to terminate the account.

 

Cookies

 

Print Decor may set and access cookies on your computer.

 

Print Decor allows other companies that are presenting advertisements on some of our pages to set and access their cookies on your computer. The way other companies use their cookies is subject to their own privacy policies, not this one.

 

Advertisers or other companies do not have access to Print Decor.

 

Print Decor uses web beacons to access our cookies within and outside our network of web sites and in connection with Print Decor products and services.

 

Anonymity

 

Should you so desire, you may communicate with Print Decor anonymous manner the details are listed below.

Telephone: 03 9576 1566

Letter: Private and Confidential
Print Decor
60 Glenferrie Road
Malvern, Victoria 3144
Australia

Complaints

 

Complaints or feedback regarding privacy matter should be directed, in writing, to:

The Privacy Officer
Print Decor
60 Glenferrie Road
Malvern, Victoria 3144
Australia
 

Security

 

Your  Print Decor Account Information is password-protected for your privacy and security.
In certain areas Print Decor  uses industry-standard SSL-encryption to protect data transmissions.

 

Changes to this Privacy Policy

 

Print Decor may edit this policy from time to time. If we make any substantial changes we will notify you by posting a prominent announcement on our pages.