Returns and Refunds

Print Decor follows the laws of Consumer Affairs Victoria. You can view these laws on Consumer Affairs Victoria's web site. Click here >>>

Returns & Exchanges

The following conditions apply to all returns:

  • Return and exchange of goods is at the sole discretion of Print Decor, in accordance with Consumer Affairs Victoria. Print Decor is not obliged to accept goods for exchange, but where possible Print Decor will endeavour to make this option available provided the below terms are also met.
  • If you (customer) are unsure that you want to take the item/s being purchased please call or email Print Decor in advance and obtain a written agreement to be able to exchange goods within 7 days of date of delivery.
  • If customer wishes to return goods for exchange and Print Decor has agreed to accept said goods Print Decor reserves the right to charge a re stocking fee of up to 20% of the purchase price plus any shipping costs if applicable.
  • If customer wishes to return goods for exchange and Print Decor has agreed to accept said goods, the goods are to be returned within 7 days of receipt by customer.
  • If customer wishes to return goods for exchange and Print Decor has agreed to accept said goods the items must be returned to Print Decor in their original condition.
  • All tags and packaging must be in original condition (no torn boxes).
  • We ask that you send us a copy of your receipt with the item you purchased.
  • The customer bares the cost of the return shipping of the original and exchanged items.

Refunds

 Print Decor follows the laws of Consumer Affairs Victoria. You can view these laws on Consumer Affairs Victoria's web site. Click here >>>

Please choose carefully we do not normally give refunds if you simply change your mind or make a wrong selection.

You can choose between a refund, exchange or credit where goods are:

  • Faulty
  • Wrongly described
  • Different to sample shown to you
  • Don't do what they are supposed to do

Freight and handling charges on the returned items are non-refundable.